Shipment tracking

1. How can I track my shipment?

After your order has been shipped, you will receive a confirmation email with a tracking number. You can enter this number on the carrier's website to check the current status of your delivery.

2. Where can I find my tracking number?

You can find your tracking number in the shipping confirmation email we send you after your order has shipped. If you haven't received this email, please check your spam folder.

3. What should I do if the tracking number doesn't work?

If the tracking number isn't working, it may be because the shipping provider hasn't updated their information yet. In this case, please try again later. If you have any further issues, please feel free to contact us.

4. How long does it take for the tracking information to be updated?

Tracking information is typically updated within 24-48 hours of shipment. In some cases, it may take longer.

5. What do I do if my shipment is lost?

If you believe your shipment has been lost, please contact our customer service immediately. We will investigate the matter and help you find a solution.